Voucher Agency

Voucher agency

If you would like to apply for a voucher agency account, please use the PDF form below. Please send us the duly filled in form with your company stamp and your signature to the address indicated on the form.
After having received your voucher account application form, Avis will check it and decide, based on the credit information obtained regarding your travel agency, whether a voucher account shall be opened or not. If no voucher account can be opened, a booking agency account will automatically be opened.
Once your voucher account has been opened, you will receive a confirmation letter with your agency number and your vouchers, if you have ordered any on the application form.

Voucher account application form and direct debit authorisation form

PL_Agenturantrag_english.pdfPL_Agenturantrag_english.pdf SEPA Direct Debit Mandate Form Germany_EN.pdf
Invoicing
For each voucher issued by your travel agency, you will receive an invoice approx. two weeks after termination of the rental. The invoice is composed as follows:
> voucher value less commission = amount payable to Avis.

Account statements

Once your voucher account has been opened, you will receive monthly account statements. These statements show all voucher bookings charged to your account. Bookings without voucher are also listed on the statements. For these bookings, you will only see the commission amount credited to your account.


Types of vouchers

Avis e-voucher
As an IATA travel agency, you can quickly and easily issue e-vouchers and save time, as these vouchers do not have to be printed or issued manually.

E-vouchers for car rentals can be issued as full credit or as fixed value vouchers. Your customers do not have to present any paper document at the rental station, as the electronic voucher number is already stored in the system.

If your customer asks for a paper document, you can simply print out the travel itinerary with the e-voucher data. If you are not connected to a GDS, you can of course also issue manual vouchers.

In order to be able to issue e-vouchers, your travel agency must have an Avis voucher account.

Manual voucher
Manual vouchers are forms that you can use if you are not connected to a GDS or if you made a booking via phone or internet.
Our manual vouchers contain three copies. After having issued the voucher, the first copy is for the rental station, the second copy remains at the travel agency and the third copy is for the customer. This means you hand out to your customer the voucher booklet with copies no. 1 and 3.
Please find below an example of a manual voucher with information on the fields to be filled in:


1) If you have booked via phone or internet, please contact our international reservations office on +48 22 572 65 65 to find out the rate code (2 digits).
2) For rentals abroad, please make sure you write your comments in English.
3) Attention: Please consider the pick-up and return time! One rental day includes 24 hours from the time of pick-up.
4) You will receive the reservation number at the time of booking.
5) In Europe, our holiday rates are always quoted in euros.
6) Please do not forget your company stamp (validator) and signature.
7) Your agency number
8) Your address and AV number

Validity

Filled in vouchers are only valid for the period of time indicated on the voucher. Blank vouchers are valid as long as your travel agency has a voucher agency agreement with Avis.
You can also issue vouchers for discounted bookings!

Voucher values

Fixed value voucher
When issuing a fixed value voucher, you insert the amount the customer prepaid at your travel agency for the car rental in the field “voucher value”. In this case the customer needs to present an additional method of payment (credit card) at the respective rental station when picking up the rental car. The credit card is used as a guarantee in case the rental cost exceeds the voucher value. This can be the case if the customer adds additional products or services at the time of rental, such as an additional driver or a child safety seat, or if the rental car is not returned with a full tank.
At car pick-up, the customer’s credit card number is only registered, but no charge is made. The credit card is only charged after car return, and only if the total cost exceeds the voucher value.

Full credit voucher
Full credit vouchers are an alternative to fixed value vouchers. In this case the rental station automatically charges all costs to the voucher account. This includes additional services such as child seats, additional insurance, additional drivers, etc., but also any excess for damage to the rental car! The travel agency having issued the full credit voucher is liable up to a maximum amount of 2’000 USD.
Please note that in some countries, the customer will have to present a second method of payment (credit card), even if he/she has a full credit voucher.





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